IMPACT OF JOB STRESS ON JOB PERFORMANCE WITH MODERATING ROLE OF WORKPLACE SPIRITUALITY: A CASE STUDY OF POLICE FORCE EMPLOYEEYS IN PAKISTAN

Muhammad Jameel Babbar Ph.D. Research Scholar, Abdul Wali Khan University Mardan (AWKUM) muhammadjameelbabbar913@gmail.com
Dr. Junaid Athar Assistant Professor, Abdul Wali Khan University Mardan junaid@awkum.edu.pk
Dr. Fuwad Bashir Assistant Professor, SZABIST, Islamabad fuadawan@hotmail.com
Dr. Ansir Ali Rajput Associate Professor, Capital University Science &Technology, Islamabad (CUST) Dr.ansir.rajput@gmail.com
Dr. Zunnoorain Khan Assistant Professor, City University of Science and Information Technology, Peshawar zunnoorainkhann@gmail.com
Dr. Sher Nawaz Lecturer, Department of Tourism, AbdulWali Khan University, Mardan Shernawaz@awkum.edu.pk

Abstract

Job or task performance is a cause that is needed for any organization to sustain in the competitive business environment. Workplace spirituality is recognized as moderator in creating win-win situation for both employees and organizations. This study explores the impact of various job stressors (role overload, role conflict and role ambiguity) on job performance. The construct of workplace spirituality plays a moderating role between role overload, role conflict, role ambiguity and job performance. These constructs and their relationship were measured on police’s employees of capital territory, Pakistan. Consistency of instruments was confirmed in Pilot testing. To accomplish this process 31 respondent out of 331 responded. Then data was distributed and collected from 310 employees out of 12589 police employees. Data was also collected through convenience sampling technique of non-probability sampling. Data of pilot testing was analyzed through SPSS Version no. 21 and actual data was examined in the software of AMOS 24. Reliability test was done through Cronbach’s alpha values regarding the various instruments of study. Moreover, SEM was used for the measurement and structural model. The technique of measurement model was used to ensure GoF indices, discriminant validity, composite reliability, factors loading and average variance extraction of constructs. Structural model method was adopted to confirm the proposed hypotheses of research study. To explore the moderating role of workplace spirituality between various job stressors (role overload, role conflict, role ambiguity) and job performance multi -groups analysis test was done. Results reveal that there is significance and negative association between job stressors of the study and job performance. Moderating relationship of workplace spirituality was observed between role overload and job performance because significant relationship was found of WPS between RO and JP. The same results were received regarding the H5. The moderating relationship of WPS was not investigated on the relationship between role conflict and job performance. Therefore, study reflects that H1, H2, H3, H4 and H5 are accepted and H6 is rejected. Research was limited to police’s employees of Islamabad, Pakistan. The results of the research study were found to be invariant for male and females. The research study is expected to contribute in the growing empirical research on job stressors and the underexplored area of workplace spirituality amongst police official operating in stressful environment. The study suggests development and practice of a systematic program that helps to argument prevalent degree of workplace spirituality and overcome job stressors and increase job performance.

Keywords:

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: Job stressors (role overload, role conflict, role ambiguity), workplace spirituality, job performance, Police personnel, Islamabad, Pakistan.

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